Terms and Conditions

Who we are and what these terms cover

journylo, 14 Cooper Mews, Oxford OX2 6HT, United Kingdom, is the provider of this website. Enquiries about the site and about the conditions below can be addressed to [email protected] or 01865 430172. Written notices may also be sent to the address given above.

These terms cover every page published under journylo.com, the material shown there and any enquiry sent through the site. The version that is online when you open a page applies to that visit. A separate written agreement with journylo takes precedence for the matters it settles.

Copyright and trademarks

All texts, images, logos and designs on this website belong to journylo or its licensors and are protected by copyright. They may not be reproduced, distributed or modified without our prior written permission, except for private, non-commercial use. Company names and marks shown here may be protected even where no ownership symbol appears.

Permitted use

You may use this site to learn about our work and to get in touch with us. Anything that harms the site, other visitors or third parties is not allowed, including attempts to get around security measures, automated harvesting of content and unsolicited advertising through the form.

External links

This site may contain links to third-party websites. We have no control over their content and accept no responsibility for it; the operator of each linked site answers for its pages. If you tell us that a linked page has become unlawful, we review the link and remove it where necessary.

Complaints and dispute resolution

If you are unhappy with our work or with something on this website, write to [email protected] and describe the matter, the page concerned and the solution you would like. We confirm that we have received your message and answer as quickly as we can, and both sides first try to settle any disagreement directly.

Nature of the published information

We take care to keep the information on this site accurate, but we do not guarantee that it is complete, current or suitable for a particular purpose. Descriptions of our services are intended as general guidance and are not a binding offer; scope, price and availability are agreed individually in each case.

The material on this website is general information and does not replace advice on your own situation. Decisions should not be based on these pages alone. If you need an assessment of a specific case, please contact us at [email protected] or 01865 430172 so that we can look at the details.

Availability of the website

We try to keep the website online, but we cannot promise that it will always be reachable. Maintenance, technical faults or problems at our hosting provider can interrupt access, and we may change, limit or remove parts of the site at any time without notice.

Limitation of liability

As far as the law allows, journylo accepts no liability for losses arising from the use of this website or from its being unavailable, including indirect losses and lost data. Liability that the law does not allow to be excluded or limited remains unaffected.

Enquiries through the site

Whatever you send us must be lawful and accurate, and you must be free to pass it on. Please leave confidential material out of your message. An enquiry does not create a contract; it only asks us to get back to you.

Governing law and changes

The law of England and Wales applies to these terms and to the use of journylo.com. As a consumer you keep the protection of the mandatory rules in force where you live, and a dispute may be brought before the courts that are competent for you.

If one clause of these conditions turns out to be invalid, the others continue to apply. The terms may be updated from time to time, and the version published here, with its date at the top of the page, is the one in force.